Help
Support.
Write to hello@etude.fit and a person will answer, usually within a day. The answers to the most common questions are below.
Do I need an account?
No. Étude works fully without one. An account keeps your journal safe if you lose or replace your phone, and keeps it in step across your devices.
How do I sign in?
Open Me, then Account, and choose Continue with Apple, Continue with Google, or Use email instead. With email we send a six-digit code; there is no password to remember.
If you trained before signing in, that history joins your account automatically.
Does it work without signal?
Yes. Everything is saved on your phone first and synced a few seconds after you are back online. Me shows when it last synced.
How do I switch between kilograms and pounds?
Me, then Preferences. Switching changes what you see; your history stays exactly as you logged it.
How do I get a copy of my data?
Me, then Preferences, then Export my data. You receive one file with every session, set, routine and reading.
How do I delete my account?
Me, then Preferences, then Delete account. Your account and everything stored in it are deleted for good, on every device. If you cannot open the app, email us from the address you signed in with and we will delete it for you within 30 days.